Common
questions.
Still have a question? Include it with your brief.
Ask us directly ↗Should I choose custom animation or a template?
Custom work starts from your brand and a fresh creative direction. Template work takes an animation that already exists and adapts it to you. Which one fits depends on the result you want, the size of the job, and your budget.
What should I send to get started?
Send your logo or brand files, a short description of the project, where the video will run, any references you like, and your target date. If you already have a script or footage, add those as well.
Can you work with existing footage?
Yes. Creator and content editing can begin with footage you supply. We agree up front on pacing, captions, graphics, and the final formats.
How are timing and pricing decided?
Your quote and schedule depend on the scope, animation style, duration, number of versions, and deadline. We settle all of that before production begins.
Can we plan ongoing monthly content?
Yes. We can build a monthly brief around your content needs. The mix of reels, editing, graphics, deliverables, and revision stages is agreed for your plan.
Which file formats will I receive?
The sizes and formats are written into your quote and depend on where the animation will be used, such as your website, social platforms, presentations, or video.
How many revisions are included?
We set the revision stages for each project before production starts, so you know when feedback is collected and how.